There is no specific time frame within which the IV-D office will be successful in collecting child support for you. It depends on the circumstances of the non-custodial parent and the information that you are able to provide for the office. If you know of an employer, and there is an existing child support order, it can be a fairly quick process. If you have very little information about the non-custodial parent, we may not be able to locate or enforce your order. We need as much information as possible, including address, social security number, and identifiers, such as height, weight, hair color, eye color, date of birth, and picture (if possible). Also, if the non-custodian has other children, we need to know their approximate ages and whether or not there is a child support order for those children.